Goodbye from Diane French

Friday, 10 September 2021

On 17 September I will be leaving my role as CEO of Reside and wishing all our staff, tenants and partners well as the organisation merges with Progress Housing Group. A merger I was instrumental in initiating because I believe good supported housing providers need strength and scale to stand up to the pressures of…

No two days are the same at Reside

Wednesday, 18 August 2021

Graham Dickinson is one of our Maintenance Operatives, covering the South East of England. In his blog, he talks about challenges of his role, his day to day work and what makes his job so rewarding.  “The maintenance jobs I get assigned are varied and no two days are the same – it’s never boring!…

Transforming a young person’s life

Tuesday, 20 July 2021

Fred Grand is NHS England’s Regional Housing Lead for the North East & North Cumbria, and is responsible for the housing workstream of the Learning Disabilities and Autism Programme in his area. He has been involved in the development of supported living for almost 20 years, and was previously a local authority commissioner. In his…

Turning a house into a home

Tuesday, 13 July 2021

Reside’s Head of Business Development, Tammy Murray, went to Manchester recently to visit a newly acquired property which is undergoing renovations. In her blog she talks about the impact it will have on the prospective tenant and why it’s so rewarding to see our properties take shape. “Up until now because of lockdown we’ve only…

Caring for our tenants during major refurbishment

Tuesday, 6 July 2021

Carrying out major refurbishment projects in our properties is challenging, as many of our tenants have complex support needs. In his blog, Head of Maintenance Beau Rickerby outlines our approach. “We have to devise a short-term strategy for the works which puts the tenants first. For example, if we need to switch off the heating…

Tenants & support providers make my job worthwhile

Tuesday, 15 June 2021

From housing benefit applications, dealing with tenants, to property inspections, our Tenant Support Officers at Reside are key to keeping everything running smoothly on a day to day basis. In her blog, Tenant Support Officer Cheryl Harris talks about the challenges and rewards of the job. “I joined Reside in March 2020 with 18 years’…

Reporting repairs with the right information

Tuesday, 25 May 2021

Beau Rickerby, our new Head of Maintenance at Reside is settling into his role and ensuring the services we provide to our tenants are first rate. In his blog he talks about reporting repairs and what you can do to ensure your issue is fixed quickly “It’s vital that we get repairs right first time…

Electrical & electrical equipment safety in our properties

Wednesday, 14 April 2021

Blog from Nnamdi Nwakanma, Head of Compliance at Reside We have very high standards when it comes to electrical testing to ensure the safety of our tenants. It is important that we check any electrical installation in our properties is safe to use, and we look out for damage and wear and tear that might…

Applying for Housing Benefit – the operative word is perseverance

Wednesday, 17 February 2021

Blog by Conrad from the Tenant Support Team Dealing with Housing Benefit authorities on behalf of our tenants can be frustrating. It’s a complicated process requiring expertise, patience, tact, and the use of a great deal of information from a spectrum of sources. Let me tell you about a case we dealt with recently. It…

Housing solutions with Transforming Care

Wednesday, 10 February 2021

Blog by Steve Harris, Business Development Director As a not-for-profit housing association, we are values-led and committed to providing housing solutions for tenants with complex support needs. The majority of our tenants have learning disability and we work closely with local clinical commissioning groups (CCGs) and National Health Service England (NHSE) as part of the…

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