Meet our Tenant Support Team

Carly Robinson

Carly Robinson

Head of Tenant Support

Carly joined Reside in January 2018 and has worked in the housing sector for 15 years. She has worked for a number of different Housing Associations in housing/leasehold management roles and more recently in corporate governance and data protection. Carly is Reside’s Data Protection Officer.

Tracy Bevan

Tracy Bevan

Tenant Support Officer - North West

I look after our properties in the North West and I’m the main point of contact for our tenants, their support team, appointees and family.

Helen Sparkes

Helen Sparkes

Tenant Support Officer - East of England

I look after our properties in the East of England and I’m the main point of contact for our tenants, their support team, appointees and family.

Cheryl Harris

Cheryl Harris

Tenant Support Officer - Midlands

I look after our properties in the Midlands and Hertfordshire. I’m the main point of contact for our tenants, their support team, appointees and family.

Niki Duffy

Niki Duffy

Tenant Support Officer - North East

I’m based in the North East and support our tenants who have visual and hearing impairments.

Louise Foxwell

Louise Foxwell

Tenant Support Officer - South

I look after our properties in Southern England and London and the main point of contact for our tenants, their support team, appointees and family.

Denise Ward

Denise Ward

Tenant Support Officer - North East

I look after our properties in the North East and I’m the main point of contact for our tenants, their support team, appointees and family.

Conrad Mercer-Graham

Conrad Mercer-Graham

Tenant Support Coordinator

I assist the Tenant Support Officers with their work. I manage many of the Housing Benefit claims for new tenants, and deal with any problems that may arise, some of which can be complex. I also lead on project work and keep our records up to date.

Tony Green

Tony Green

Tenant Support Coordinator

I am one of the Tenant Support Coordinators. I have worked in social housing for most of my career across customer services, voids administration & tenant support.

Meet our Maintenance Team…

Graham Dickinson

Graham Dickinson

Maintenance Operative - South

I carry out repairs to properties that are owned by Reside or that we have responsibility for repairing under our lease agreement. I look after the properties located in the South of England.

Tony Rigby

Tony Rigby

Maintenance Operative - North West

I carry out repairs to properties that are owned by Reside or that we have responsibility for repairing under our lease agreement. I look after the properties located around Liverpool/Merseyside/Cheshire in the North West.

Ged O’Neill

Ged O’Neill

Maintenance Operative - North West

I carry out repairs to properties that are owned by Reside or that we have responsibility for repairing under our lease agreement. I look after the properties located in the North West and carry out decorating work.

Brian Lindus

Brian Lindus

Maintenance Operative - North West

I carry out repairs to properties that are owned by Reside or that we have responsibility for repairing under our lease agreement. I look after properties  in the North West.

Steve Ramsey

Steve Ramsey

Maintenance Operative - North East

I carry out repairs to properties that are owned by Reside or that we have responsibility for repairing under our lease agreement. I look after the properties located in the North East of England.

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