Navigating the care system

The Care Act 2014 outlines local authorities’ legal responsibility to prepare a care and support plan for your family member.

Commissioning bodies (those who engage services to provide care and support for your loved one) should ensure that all adults with a learning disability and/or autism have person-centred support and care plan.

Your loved one should have a care plan which brings together records from all previous services and relevant clinical information - but which focuses on what is important to them and for the person and their families or carers.

This single plan can bring together a range of others, such as a behavioural support plan focused on reducing behaviour that challenges.

For some people, a Communication Passport should be included in their plan which highlights key information about people with complex communication difficulties and who cannot easily communicate for themselves.

This makes it easier to plan support across the different services and agencies working with your loved one.