Taking time out to tackle challenges

Thursday, 18 April 2019

Turbulent times, alongside unsettled weather, highlight the need to restore inner calm and thinking space. Reside Housing Association’s Chief Executive Officer, Diane French, discusses how she and her team tackle challenges in a fast-changing world. At the time of writing my last blog, it was not quite spring but I was looking forward to the…

Life lessons lay robust foundations for survival

Friday, 15 March 2019

A rigorous stress testing workshop provided food for thought for Reside Housing Association’s Chief Executive Officer, Diane French. Here she reflects on resilience, life experience, risk management and lessons learned. It is an interesting, if sobering, experience to think about all the things that might take you under. The more difficult question of course is…

International Women’s Day 2019

Friday, 8 March 2019

Who do you think of on International Women’s Day? I always remember my mother. Sadly she is no longer with us, but she has always been my inspiration and I owe her a lot. She grew up in significant poverty. Her father died when she was just three in an era that consigned families without…

Deadline looming to return customer surveys

Wednesday, 27 February 2019

There are just a few days left to tell us what you think of the experiences you’ve had with us as your landlord. We sent surveys out to tenants recently which ask questions about your home and the service you receive from us. The results of the survey will help us find out what you…

Opening the door on housing to students

Monday, 11 February 2019

A team of staff from Reside visited Harlow College today to discuss housing with students. We were on hand to discuss what options are available for them, explain what Reside can help with and answer any questions.

Reside boss takes on role at international charity

Thursday, 7 February 2019

Our CEO Diane French has joined the board of Picker, an international charity working in social and health care which champions person-centred care. Diane has a strong background in the sector having held senior management roles with national mental health and learning disability charities prior to joining us a year ago.

From The CEO – Collaboration

Friday, 18 January 2019

Everyone tells you it is lonely at the top. And that is true. Throughout my career I have been passionate about partnership, collaboration and adding value. To my mind, better outcomes are achieved when people and organisations work together and the sector pulls in the same direction. I recently completed my first year as Reside’s…

From The CEO – Top Down Levers

Friday, 11 January 2019

In this second post about my first year as Reside’s CEO, I want to talk about what drives change and improvement in our sector.  I spent an interesting few years of my life working at the National Audit Office leading their performance measurement practice. At one point I was involved in publishing a study on…

From The CEO

Friday, 4 January 2019

My first year at Reside Housing is now over and what a year it’s been with a fantastic team who are passionate about making a difference to the people we support. This is the first in a series of blogs I will be writing as I reflect on the learning, challenges and joys my first…

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