How we look after our properties

As a landlord, we ensure your family members are kept safe and well by carrying out the following:

• Keep homes in good repair.
• Tell the tenant when repairs need to be done. This is so that they will know when we will be coming to the property and why we will be there.
• Ensure the property against any damage caused by fire and flood.

As the landlord of the property, we will repair most parts of tenants’ homes. (There may be exceptions if the property is leased from another landlord). The tenant does not have to pay any more money for this since the costs are covered in the rent.

We recently appointed Bell Group as our national repairs contractor, who will deal with repairs across the UK, with our in-house team covering the North West area. 

A family-owned business, Bell Group work hard to help out local communities. Watch the video below to find out more:

Find out more about repairs.